Our primary goal is to solve your problems and thereby make sure the work in your organisation runs smoothly. In case of any difficulties or questions you can always contact us!
Quality support and post-sales activities for the duration of the entire lifespan of apparatuses contributes to greater customer satisfaction.
Our affordable service packages are tailored to your wishes and business needs.
The principle of our professional service team is to provide support and carry out post-sales activities to the best of our abilities and thus satisfy you, the end user of our products. We are aware, of course, that there is an extended post-sales period when we are required to take care of the apparatuses in use.
The speed of service and the availability of spare parts is extremely important for the smooth flow of your work process. Our team is available whenever you need them.
Servicing needs to be carried out quickly and efficiently, since this post-sale activity is an added value, which supplements the product and distinguishes it from any substitutes.
Our service staff team is composed of individuals with extensive knowledge in the fields of mechanical engineering, electro-technology, electronics, and computer science, with years of experience in the field of technical support for medical, laboratory, diagnostic, and measurement equipment.
Download and fill out the service order form.
Attach the completed form to the device.
I work with your service technicians, and I am very satisfied with them in terms of their professionalism and responsiveness. They do their best to carry out repairs as soon as possible.
We have been working with your company for a long time, and we are very satisfied with your work. Your staff is nice and responsive. I would especially compliment on professionalism of the service staff that always quickly responds to our occasional problems.
We are extremely satisfied with your service staff – they are professional, speed and up-to-date, but, above all, they are kind. Thank you for everything!